In keeping with a commitment to excellent customer service, CHELCO offers a self-service kiosk at the following office locations: DeFuniak Springs, Freeport, Bluewater Bay and Santa Rosa Beach.
Using the kiosk, members may make payments and manage their accounts anytime. The kiosk operates similarly to an ATM machine, accepting debit cards, checks and even cash. If a cash transaction is made, however, it must be in whole dollar amounts. Any overage will be applied to the member’s account as a credit. There is no service fee for cash or check payments, but credit card payments are subject to a $3.00 processing fee.
Accounts may be accessed with either an account number or its associated phone number. For security purposes, the last four digits of the member’s social security number must also be supplied.