Pay As You Go Facts

What is Pay As You Go billing?
With Pay As You Go billing, you pay for electricity how and when you choose. Purchasing electricity before you use it allows you to control your budget and pay how much you want, when you want. And, there are no late fees. Instead of a monthly billing statement, your usage and balance are calculated daily. Track your usage by phone or online at www.myusage.com

By monitoring energy usage and adjusting habits and appliance operation, you can reduce the amount of electricity you use each day and save money! MyUsage.com can be used by all members of CHELCO. Those with a Pay As You Go account can monitor daily usage and check account balances. Members with a traditional account can see daily usage reports and daily temperature statistics to see how extreme temperatures (hot or cold) can result in high energy usage.

How does it work?
You purchase electricity before you use it. Payments can be made when you want to - online, over the phone or in person at a CHELCO office. When your account runs low, you will get an alert by phone, text or email (your choice), letting you know it’s time to recharge your account.

What if my account runs out?
If funds in your account run out, your electrical service will be automatically disconnected. You will be notified by phone, text or e-mail (your choice) that service has been cut off. You can purchase more power online or by phone any time of day, 7 days a week. Your power will be restored within 30 minutes, and you won’t be charged a disconnect or reconnect fee.

How much money should I keep in my prepay account?
That is entirely up to you. The beauty of the prepay program is that it fits YOUR budget. You can buy enough to last until payday, or you can buy enough to last several months!

Who can participate in the program?
CHELCO members who receive electric service under the residential rate where technological capabilities exist may participate.