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August 12 Communications Outage

Wednesday | August 9, 2023
All News

On the morning of Saturday, August 12 CHELCO’s IT Department will make necessary system upgrades that will affect the company phones, payment kiosks, and customer web portal.

Members should expect very limited communication with CHELCO. While upgrades are being made, members will be unable to make payments through kiosks, access their accounts online, report outages, and receive texts from CHELCO.

CHELCO’s main phone number will be monitored by our Energy Control Center Operators with limited access.

(Note, these upgrades are weather dependent. Should inclement weather be expected we will reschedule to a later date.)

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©2023 Choctawhatchee Electric Cooperative (CHELCO). Powering our community, empowering our people!

  • About Us
    • About CHELCO
    • Careers
    • CHELCO NEWS
    • Contact CHELCO
    • Key personnel
    • Press Releases & Media Contact
      • CHELCO's annual charity golf tournament raised over $8k
      • CHELCO powers-up first co-op solar array in NW Florida
    • The Cooperative Difference
    • Trustees and elections
    • Annual Reports
    • CHELCO Bylaws
    • Recipes
  • Storm Center
  • Member Service
    • New Member Service
    • Capital Credits
    • CHELCO Rates
    • New Construction
    • Offices & Hours
    • Statement & Billing Options
    • Ways to Pay
  • Energy Efficiency
    • Energy Efficiency Programs
    • Renewables
    • Electric Vehicles
    • Outdoor & Decorative Lighting
    • Switch to Save
    • Surge Protection
    • Heat Pump Rebates
    • Energy Audits
    • Energy calculators
    • Together We Save
    • State and Federal Programs
    • Energy Efficiency Cost Benefit
    • Manufactured Home Rebates
    • Energy Savings - Beat the Peak
    • Optiwatt App
  • Education & Community Programs
    • Operation Round Up
    • Members Helping Members
    • Education Programs
    • Co-op Connections Discount Program
    • Scholarships
    • Youth Tour
    • Annual Meeting
    • Co-ops Vote
    • CHELCO Charity Golf Tournament
    • Economic Development
  • PURPA
    • Federal Statute
  • Podcast