CHELCO recognizes that the ongoing federal government shutdown is creating financial hardships for many local families.
If you're experiencing temporary financial strain, you may be eligible for the following support options:
- Extended payment arrangements
- Waiver of late payment fees
- Temporary suspension of disconnection due to nonpayment
To learn more or determine your eligibility, please call 1-850-892-2111 and speak with a Member Service Representative.
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More about area partners providing utility assistance: If we cannot help you find a solution, we will refer you to Tri-County Community Council, (850) 892-3615 for Walton and (850) 306-1134 for Okaloosa, to see if you are eligible for assistance through Members Helping Members.
Financial Assistance Agencies
Low-Income Home Energy Assistance Program (LIHEAP)
