UPDATE: If your outage is already confirmed, you will no longer see the option to report an outage. If your power is out and you do see the option to report your outage, please do so.

Thank you also for reports that our phone message stated that we are closed. We have updated our phone message, and we have all hands on deck and are here if you need us.

Some members may see their power listed as restored in our app or find that their address is no longer on the outage map, even though they’re still without power.

If you’re still without power, please report your outage again. Report outages by calling (800) 342-0990 or using the MyCHELCO app.

My CHELCO app links:

App Store: https://apps.apple.com/us/app/mychelco/id1142863582

Google Play: https://play.google.com/store/apps/details...

Our crews are prioritizing the largest outages across our service area to restore power to the greatest number of members as quickly and safely as possible.

Thank you for your patience as we work to restore power to all members.