9AM UPDATE - Power has been restored. Crews determined a squirrel caused the outage by coming into contact with electrical equipment.
⚠️ Power Outage - Auburn Area ⚠️
CHELCO is currently responding to a power outage affecting approximately 2,200 members in the Auburn area. Crews have been dispatched and are en route to investigate the cause and begin restoration efforts. In addition, our Energy Control Center operators are actively working to restore service through remote switching and other electronic system operations where possible.
For outage updates, visit CHELCO's Outage Viewer at https://outageview.chelco.com:8080/ or through the CHELCO mobile app.
How to Report an Outage:
If you experience an outage, please call our offices any time of the day or night using our local number, toll-free number, or the MyCHELCO App:
- To report an outage, call (850) 307-1211.
- To report an outage, call (800) 342-0990 toll-free.
- To report an outage, download the "MyCHELCO" app in the App Store or Google Play.
Give the office personnel your name and address. If you have a bill stub, give them your member number. If you cannot get through, please be patient and remember that many other members may be calling to report the outage. We value your phone calls because they allow us to track the size and severity of the outage.
